InfoAutoparts is an independent service operated by Rock Autocare LLC and has no connection with Rock Auto or any other companies.
Transparency and customer protection are our priorities.
Your personal information is protected and never shared with third parties. We use industry-standard SSL encryption for all transactions. Your contact information is used solely for order fulfillment and customer support. You can opt out of promotional emails at any time.
Read More →Rock Auto Care LLC processes orders after payment confirmation by verifying availability and sharing product images for approval. Once approved, items ship via freight within 7–14 business days. Customers must provide accurate shipping details and inspect deliveries upon arrival. Return shipping costs apply, and a 35% restocking fee may be charged for returns.
Read More →All engines and transmissions come with a comprehensive 2-year manufacturer warranty covering defects in materials and workmanship. Warranty covers parts and labor for repairs. Installation errors or misuse are not covered. Warranty is non-transferable and requires proper registration within 30 days of purchase.
Read More →By purchasing from RockAutoCare, you agree to our terms and conditions. All products are sold as-is with the exception of the posted warranty. Prices are subject to change without notice. We reserve the right to refuse service to customers who violate our policies.
Read More →We offer a 30-day return policy on all products. Items must be unused and in original packaging. Return shipping is free for defective or incompatible items. Please contact our support team within 30 days of delivery to initiate a return. Refunds are processed within 5-7 business days after item inspection.
Read More →All our engines and transmissions undergo rigorous testing before shipment including pressure testing, compression testing, and visual inspection. Every product is certified as A-Grade condition. We maintain detailed service records and inspection reports for all items.
We ensure compatibility before shipping. Our team verifies vehicle specifications with every order. If compatibility issues arise, contact us within 30 days for a replacement or refund. We provide detailed compatibility information for all products.
We accept all major payment methods and process transactions securely. Your payment information is encrypted and never stored. Payments are processed through PCI-compliant payment processors. Invoices and receipts are provided for all purchases.
Our customer support team is here to help clarify any policy questions.