Privacy Policy

Your Information, Our Commitment

Info AutoParts (by Rock Autoare LLC) Parts is safeguarding your privacy is our primary concern. We recognize the importance of trust when you provide personal information online, and we are dedicated to protecting it. This Privacy Policy explains our data collection, usage, and security measures.

Information We Collect

We collect personal information that you voluntarily share with us when using our website, including:

Part Request Form: Your name and email address are collected to process your request and facilitate effective communication.
Order Information: We gather basic contact details and your verified billing address to confirm your order, process payments securely, and ensure timely shipping of your parts.

How We Use Your Information

Processing Requests: Your contact details are essential for communicating about your part requests and ensuring smooth transactions.
Order Fulfillment: We use your information to confirm orders, verify billing details for secure payments, and ship parts promptly.
Website Improvement: We may analyze anonymized data to enhance website content and compatibility with modern browsers. This data does not identify individuals.

We Do Not Sell Your Information

We do not engage in the sale, rental, or sharing of your personal information with third-party companies. However, we may disclose it in limited circumstances such as:

Fulfillment Partners: Trusted partners who assist with order processing and secure delivery. These partners are bound by agreements to protect your information.

Security Measures

We employ Secure Sockets Layer (SSL) technology with 128-bit encryption for online transactions to ensure maximum security. This technology encrypts your data before it is transmitted, adding an extra layer of protection.

Policy Updates

Any changes to this Privacy Policy will be posted on our website’s homepage at rockautocareparts.com ensuring you are always informed about our data collection and usage practices.

Contact Us

For any questions or concerns regarding our Privacy Policy, please contact us at:

contact@rockautocare.com

Support

Frequently Asked Questions

Can't find what you're looking for? Our team is happy to help.

Basic contact information such as name, email address, phone number, and billing address may be collected when a part request form is submitted or an order is placed. This information helps process requests and coordinate shipping.

Contact details allow confirmation of vehicle compatibility, availability of used engines or transmissions, and accurate pricing information. This also helps maintain clear communication during the order process.

Sensitive financial information such as complete credit card numbers is not stored after a transaction is completed. Payment processing is handled through secure payment systems designed to protect customer data. Security practices include encrypted website connections, secure payment gateways, and restricted internal access to sensitive information. These measures help reduce risks related to unauthorized access.

Collected information may be used for processing part inquiries, providing availability and pricing details, confirming and managing orders, arranging shipping and delivery, and offering order-related customer support.

Still have questions? Contact our team →